Introduction

Following the Grenfell Tower fire in June 2017, government safety tests were carried out on high-rise blocks across the country. Three Lewisham Homes blocks at Gerrard House and Hatfield Close were found to have dangerous cladding.

Introduction

Work began with United Living, Michael Dyson Associates and 4i Solutions to remove the cladding as a matter of urgency. The final panel was removed in December 2017, and the process began on installing a safe alternative, alongside a broad programme of fire safety works and improvements to communal areas and individual flats.

Engagement with Residents & Local Community

The project has sought to provide meaningful opportunities for consultation and feedback from residents, working closely with the Tenant and Resident Associations

Two resident liaison officers based on site providing an accessible point of contact

Engagement with Residents & Local Community

Residents voted on the cladding design and offered options to customise their new kitchens

There is a regular dedicated newsletter, and residents are kept informed with text messages, emails and letter drops. The project communications team meets monthly to ensure collaboration between partners

Value for Money

Due to the uncertainty of what would be found once the cladding was removed, a comprehensive fixed tender was not possible

United Living was initially appointed under a JCT Intermediate Building Contract with a fixed overhead, profit and prelim model to provide some level of cost certainty

Value for Money

Value for money is evidenced by the commercial teams, through both a rigorous and transparent approach to supply chain appointment, covering professional services, materials, products, labour and preliminary requirements

A commercial review is held on a monthly basis

A monthly report summarises the previous certified amount, the movement in the month, the total applied for to date, and an estimated cost at completion.

Quality & Accountability

The cladding system, provided by Novo Facades, is applied in five stages.

Weather proofing substrate
First fix – carrier system & Rockwool including fire barrier vertical & fire barrier horizontal
Second fix – horizontal rails and pods
Window pods
Terracotta tiles

With elements being concealed as works progress, it is important to evidence quality at each stage

Quality & Accountability

A site-based clerk of works assesses progress of the work daily, against clear benchmarks

Inspections are also carried out at each stage when an elevation is complete by representatives from the project partners, London Fire Brigade and Building Control

Evidence is consistently recorded in specialist process management systems, maintaining a clear audit trail

Programme delivery & contract compliance

Monthly project reviews are carried out with the employer’s agent (Michael Dyson Associates) and internally with United Living’s divisional management utilising Microsoft Project

Programme delivery & contract compliance

Task completion percentages are updated on the programme with any delays or variations being added in a traffic light colour coded format for transparency

The employer’s agent reviews the programme on a weekly basis to ensure that any surprises or delays are captured and mitigated

Security and health & safety on site

A Project Specific Construction Phase Plan (CPP) details all the mandatory processes required under CDM and HSE regulations

Only contractors with the required affiliations, experience and insurances can be utilised

Regular audits and health & safety checks are circulated to all project partners

Security and health & safety on site

Scaffolding, plant and lifting equipment is inspected on a weekly basis, with proof of inspection recorded

On-site security is provided by an approved specialist contractor. The same individual guards have been maintained on the project since the beginning of 2019 so they are familiar to residents

Guards operate overnight on weekdays and 24 hours at weekends

Social Value

Using calculations from the Housing Associations’ Charitable Trust (HACT), the equivalent of about £1.5m has been provided for contributions to events and projects for people in the local area

A dedicated social value officer has been appointed and based on site to make sure funding reflects the needs of residents

Social Value

Projects have included:

A post-16 options evening for young people in Deptford
Five CV workshops
A Women in Construction workshop
Resources for the refurbishment of the New Cross Skills Centre and Cyber Café
An overgrown community garden has been restored

View plain-text version